Skype for business set active timer serial#

Multiple Office 365 Groups can be added, and a mix of Distribution Lists, mail-enabled Security Groups and Office 365 Groups can be used in the same Call Queue:ДЇor more information on Serial Routing, Timeout in seconds and Agents in Office 365 Groups in Phone System Call Queues and corresponding PowerShell cmdlets updates, please refer to Call Queue documentation here. Agents in Office 365 GroupsДЄdmins can now use Office 365 Groups to add Agents to Call Queues. The following timeout intervals can be selected: 0, 15, 30 and 45 seconds. Note that both Serial Routing and Attendant Routing will not send calls to the Agents who are Offline, or have set their Presence to Do Not Disturb ( DND).ДЇor a more granular call flow control in Call Queues, it is now possible to set the Timeout in seconds rather than in minutes. If an Agent dismisses or does not pick up a call, the call will ring the next Agent on the list. With Serial Routing, the call at the head of the QueueВ will ring Agents one by one, starting from the beginning of the Agent list. In addition to default Attendant Routing, which sends the call at the head of the Queue to all the available Agents at the same time, a new Serial Routing option has been added in Call Queues. Agents in Office 365 Groups - Office 365 Groups can be used with Call Queues to add Agents.Timeout in secondsВ -В Admins can specify a sub-minute value as a max allowed call wait time.Serial Routing - calls will beВ distributed to the Call Queue Agents one by one.To set up your calendar schedule including work hours, see Change your work hours and days in Outlook or Change your Calendar work days and the start of your week.Today, we are pleased to announce that the following new Call Queue featuresВ are available to all Skype for Business Online customers with Phone System (formerly CloudPBX) SKU: In the Call Forwarding Settings menu, under Your current call forwarding settings, click the link next to These settings will apply.ДЄll the time When calls come in, they are forwarded no matter what schedule, including your work hours, is set up in Outlook.Дuring work hours set in Outlook When calls come in, they are forwarded during the hours that you have set up for work hours. In the Ring for this many seconds before redirecting menu, select a delay time before the call will be redirected. For example, Voice Mail, or New Number or Contact.Д¬lick OK to go back to the Skype for Business вЂ“ Options > Call Forwarding window.Д¬hoose how long until unanswered calls are redirected In the Call Forwarding Settings menu, under Your current call forwarding settings, click the link next to Unanswered calls will go to.Д¬hoose the phone number you want the call to go to. To change your Call Forwarding options, click the arrow next to the Options button and select Tools > Call Forwarding Settings. Some settings might not be available to you because your administrator has blocked you from making changes. This applies to Skype for Business-to-Skype for Business calls only. When you set up Call Forwarding in Skype for Business, the number you set your calls to be forwarded to will be displayed to the person who called you. You can reset Call Forwarding options at any time by clicking the call forwarding menu at the lower-left corner of the Skype for Business main window. If you make an emergency services call, any call forwarding rules you have set are turned off for 120 minutes so that response personnel can reach you back. In the drop-down menu, select Forward my calls to or Simultaneously ring, and choose an option. To turn off Call Forwarding, select Turn Off Call Forwarding.ДЄt the bottom of the Skype for Business main window, click the Call Forwarding button. To learn more, see Edit team-call members and Edit delegates below. If you've set delegates or a team-call group, your calls will ring at their phones. Select Forward my calls to or Simultaneously ring, and then choose an option. Option 1: The Options buttonДЄt the top of the Skype for Business main window, click the arrow next to the Options button. You can turn Call Forwarding on or off a couple of ways. Note:В Call forwarding is not available in Lync Basic.

Skype for business set active timer